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Information We Collect
We collect information that you provide directly to us when you use our services, contact us, or interact with our website.
- Personal Information: Name, email address, phone number, company name, and billing information when you sign up for our services or contact us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring website addresses.
- Communication Data: Records of correspondence when you contact us via email, phone, or through our contact forms.
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How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, communicate with you, and comply with legal obligations.
- Service Delivery: To provide, operate, and maintain our digital marketing services, process transactions, and manage your account.
- Communication: To respond to your inquiries, send service updates, marketing communications (with your consent), and provide customer support.
- Analytics & Improvement: To analyze website usage patterns, improve our services, develop new features, and enhance user experience.
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Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in specific circumstances as outlined below.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Security Measures: We use industry-standard encryption, secure servers, firewalls, and access controls to safeguard your data.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- No Guarantee: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our website.
- Cookie Types: We use essential cookies (required for site functionality), analytics cookies (to understand usage patterns), and marketing cookies (to deliver relevant advertisements).
- Cookie Management: You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
- Third-Party Cookies: We may use third-party services like Google Analytics that set their own cookies to help us analyze website traffic and user behavior.
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Your Rights and Choices
You have certain rights regarding your personal information, and we provide you with choices about how we collect,and use your data.
- Access & Correction: You have the right to access, update, or correct your personal information at any time by contacting us or through your account settings.
- Opt-Out: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.
- Data Deletion: You may request deletion of your personal information, subject to our legal obligations to retain certain data for business or legal purposes.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
- Policy Updates: We will notify you of any material changes to this policy by posting the updated version on our website with a new "Last Updated" date.
- Continued Use: Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
- Review Regularly: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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SMS Messaging Program
NDO LLC operates an SMS messaging program ("NDO LLC SMS Alerts") to communicate with clients who opt in through our website. This section describes how we handle information collected through our SMS program.
- Opt-In Consent: We only send SMS messages to individuals who have provided express consent by checking the opt-in checkbox on our website contact form. Consent is not required as a condition of purchase.
- Message Types: Messages may include appointment reminders, service updates, account notifications, and marketing promotions about our digital marketing services.
- Message Frequency: You may receive up to 10 messages per month. Message and data rates may apply.
- Opt-Out: You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
- Help: Reply HELP to any message for assistance, or contact us at info@ndomedia.com or +1(800) 830-0648.
- No Sharing of SMS Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
